What to do when your machine stops working

It happens to all of us.  You are in the middle of a project, and what happens – you do something wrong, and the machine starts to act up.

Now I love my machine, it ranks 6th in the family lineup, after hubby, kids, and my art deco buffet.  But like the hubby and kids, the machine needs care and attention as well.

Today I stitched something on my machine, and I heard a clunk.  It was my fault, I wasn’t paying attention, and as well as breaking a needle, the machine started to underperform.

The stitches became “floopy”, the main thread is pulling through to the bobbin area, and things are just not looking great.

I checked the working hours on my machine, and after 2 months, I am up to 227 hours of stitching time.

So it’s time to start diagnosing.

  • Firstly – re-thread both bobbin and main thread
    • When I did this, the machine began shredding the thread, I attempted to change the threads between polyester and rayon – with no change.
      20190113_132507
  • Remove the bobbin case, and clean out the bobbin area. Make sure the area is all perfectly re-set.
    • I checked the bobbin area, only to find that it did need a clean, and also that the bobbin case had shifted around in the area. I figured this was the issue, and happily put the machine back together, only to have the issue continue.
      20190113_132609
  • Change the needle
    • Once again, I figured I may have had it here. With the needle changed, I re-commenced stitching, only to find it didn’t fix it.
  • Change the Design – as a last option, it is time to find out if the issue is with the machine, or with the design. For simplicity – use a design which is pre-built in your machine.
    • Loaded a design out of my machine, and test stitched. The issue is still occurring, letting me know that the issue is not with the design.

Once I have gone through a basic diagnostic check, I can now confidently call my repair person, and book a service.  I like to make sure when I pass the machine over for servicing, that I include details of the issue, what I was doing when the issue occurred, and what I have attempted.  This will save the service technician time and energy, and allow them to focus on what the actual problem is.

Thankfully, I have Sam the repair man coming to look at my machine today, and I am hoping to have it back up and running by this afternoon.

Until next time, I hope your machine is working better than mine, and that you have a Stitchin’ Day.  Julie.

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